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FAQ - Your questions? We got answers!
How does Web Hosting work?
Your website is just a collection of different files. When you create a website you need a place to store all of these files. That place is your hosting company’s server. On this server, you’ll store your website’s media, files, databases, and anything else required to properly render your website.
What tools or software can I use to build my website?
Softaculous app installer, which makes updating and maintaining your open-source applications a breeze. Considered the best control panel that’s available worldwide, cPanel gives you full website control via your browser.
What kind of web hosting plan do I need?
There’s no such thing as one-size-fits-all web hosting. Every website has different needs when it comes to storage, performance, features, and price. So before you start looking at plans, you’ll want to determine your site’s hosting requirements.
Purchased a hosting plan, now what do I do?
We would like to congratulate you upon starting your own online business and thank you for choosing Develop ICT Tanzania Hosting services for that! Once you receive a confirmation that your order has been successful, it will take up to 30 minutes for your hosting package to be active.
What does free domain registration mean?
Domain registration is the process of registering a domain name, which identifies one or more IP addresses with a name that is easier to remember and use in URLs to identify particular Web pages. Once you order a hosting account with us, you will get a free domain
How do I transfer my Web pages to your server?
The most convenient way to transfer your website’s files to your new web hosting account is via FTP. You should connect to your hosting account and download the files locally to your computer. Then you have to upload them to your new account’s main folder (usually public_html, www or httpdocs) hosted with us.
Can I host multiple domain names with my hosting account?
We do allow hosting of multiple domains. You can host 3 domains within our hosting packages. If you need to host more, please contact us for more information.
Do you offer a money-back guarantee?
According to our policy, you can receive a full refund for all our hosting plans(This does not include domain registration) within the first 14 days. We believe that 14 days is enough to test the overall performance of our services and make a deliberate decision.